Privacy policy

DATA PROTECTION

This policy describes the collection and processing of personal data, used exclusively for internal purposes and to respond to customer inquiries. This includes maintaining records of communications, orders, and payments, which may require the collection of information such as name, surname, email address, phone number, delivery and billing address, and payment details. Data for newsletters is processed only for users who have expressly subscribed and provided their information for this purpose.

SARAÉN safeguards client personal data in compliance with the European General Data Protection Regulation (GDPR), Regulation (EU) No. 2016/679, and in accordance with the French Data Protection Act (Law No. 78-17 of January 6, 1978).

SARAÉN is committed to ensuring the confidentiality of customer personal information and will not disclose this data to any third party, except as required by law. Customers are responsible for maintaining the security of their online transactions by not sharing account details, including usernames, emails, and passwords.

YOUR RIGHTS REGARDING PERSONAL DATA

In accordance with French law, users have the right to access, modify, and delete their personal data. To exercise these rights, users can contact SARAÉN via email at contact@saraenparis.com. A response will be provided promptly, in compliance with legal obligations.

DATA RETENTION

Personal data is retained only for as long as necessary for the purposes for which it was collected, and in compliance with legal data retention requirements. At the end of this period, the data will be deleted or anonymized.

DATA SECURITY

SARAÉN implements appropriate technical and organizational measures to protect personal data against loss, theft, or unauthorized access. Users are also encouraged to adopt good online security practices, such as using strong passwords and updating them regularly.

INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, and images, is the exclusive property of SARAÉN. Any modification, copying, reproduction, republishing, uploading, posting, transmitting, or distribution of this content, in whole or in part, is strictly prohibited without prior written permission from SARAÉN. Any violation of these terms may result in penalties under the French Civil Code and the French Intellectual Property Code.